Posted: Thursday, December 21, 2017 11:07 PM
Here’s To Your Journey with Corporate
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The Shared Service IT East located at 9737 Washingtonian Blvd Ste 320, Gaithersburg, MD, 20878 is currently hiring a Market IT Manager - Washinton, DC.
Responsibilities include: Contributes general knowledge and skill in technology to provide first-and some second-level support including break-fix (repairs, installations, maintenance of systems) for designated area. Generally works within well-established guidelines to complete routine tasks. Responsible for performing repairs, installations, and maintenance for property-based systems with a particular area. Has knowledge of sophisticated technology equipment/processes and Marriott proprietary systems. CANDIDATE PROFILE Education and Experience • College degree or equivalent work experience. Possess 2-4 years’ experience in like Information Technology position. • Previous experience in Marriott IT. • System-related professional certifications desired. CORE WORK ACTIVITIES • Managing Technology Needs within Budget Targets • Assists and/or provides input to IT Leadership for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements. • Confirms that area is in compliance with appropriate Marriott International Policies (MIPs) and Information Security Manuals (ISMs). Implements solutions as directed to resolve discrepancies. • Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks; processes invoices. • Conducts periodic inventories of applications and hardware; prepares reports for property management as requested. • Confirms that technology assets are secured. • Complies with technology-related vendor contracts. • Building and Sustaining Relationships with Customers • Writes and presents proposals, analyses, project plans, cost models, etc. in written and/or oral formats. • Provides customer service. • Responds to inquiries from customers/vendors/peer group. • Provides detailed status reports as requested. • Ensuring Client Technology Needs are Met • Assists in disaster recovery and business continuity as it relates to technology. • Provides technical guidance. • Escalates support for all Marriott approved technology solutions (i.e. mobility devices, GPNS) & Request Center Processes. • Provides escalation and guidance to property pertaining to guest & associate internet access requirements. • Escalates problems as appropriate through direct supervisor, CLS IT Field and/or Marriott IT resources. • Images desktops, installs new software applications, applies patches, maps drives to appropriate server/network. • Moves/adds/changes PCs/peripherals; migrating data when necessary. • Performs routine desktop backup as scheduled or directed. • Provides end-user support. • Confirms technology security (i.e. encryption, patch deployment) and technology compliance (i.e. Quarterly ID Audits, MAARK1) measures are in place. • Supports unit infrastructure (servers, switches, router, APs etc.) and engages appropriate MI IT&/or Vendor resources. • Assists in creating and maintaining secure server environment. Performs server backups and routine preventative maintenance. • Provides project support for corporate, regional and property initiatives.
To apply now, go to: https://marriott.taleo.net/careersection/2/jobdetail.ftl?job=17002MNY
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• Location: Baltimore, Gaithersburg, MD, 20878
• Post ID: 29368677 baltimore