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Posted: Monday, June 19, 2017 8:28 PM

Job Description Job Position: Pool Operations Manager Reports To: General Manager, Assistant General Manager FLSA Status: Part-time Non-Exempt Summary: Oversees the quality and success of all pool operations, including the management of the Deck Supervising staff, Golden Teachers and Swim Instructors, as well as the on-deck staff, maintenance of pool environment and interaction with students and parents. Is an expert of on all levels of the Goldfish Swim School curriculum, and demonstrates thorough knowledge of GSS management policies and practices. This individual will be in charge of auditing all Deck Supervisor rosters for User Defines, 4MC/6MC/8MC students, and proper class placements based on age. Duties and Responsibilities: Include the following; other duties may be assigned. Provides leadership, discipline, and constructive feedback to Deck Supervisors, Teachers, and Deck Teachers to ensure quality delivery of the Goldfish Swim School curriculum. Conduct periodic evaluations of Deck Supervisors, Swim Instructors, and Deck Teachers and holds them to a high standard. Interacts with parents/guardians to discuss student progress. Acts as a GSS “ambassador” to ensure customer satisfaction. Conducts weekly audits of the Deck Supervisor Rosters, Deck Supervisor Notes, Training Logs, Pump room Checklist, Cleaning Checklist, and Visual Scheduler. Acts as a substitute Deck Supervisor, Instructor, or Deck Teacher when necessary. Provides a weekly report from the following audits due no later than Sunday: Deck Supervisor Rosters – 4MC, 6MC and 8MC students. Plan of action for each student – including specifics such as why they are not progressing Deck Supervisor Notes – Summarized with any information that should be relayed to the Management team Training Logs – Progress of current trainees as well as feedback and a plan of action if necessary to assist the trainee Pump Room Checklist – report any anomalies found on the checklist that may require further attention (vastly varied ORP readings, temperature swings, etc.) Responsible for Cleaning Checklist – Provides feedback on what was able to get done each week Visual Scheduler – Provide feedback on any classes that are being merged, closed or created. Any classes with improper costs, class sizes, Class Types, etc. should also be reported and corrected hand-in-hand with the Deck Supervisors, Teachers and Deck Teachers on varying shifts to help work to improve their skillsets. Provide advice, tips, and support to the Deck Supervisor on shift. Assist the Deck Supervisor staff in working with 4MC, 6MC, and 8MC children. Provide support to instructors in water, providing constructive feedback. Provide support to Deck Teachers by speaking to the importance of safety in our program. Help assist their duties (ribbons, lesson supplies, etc.), and also speak with them about what the Deck Supervisors look for from teachers. Complete written performance reviews (GSR’s) of the Deck Supervisors, providing constructive feedback to help improve their performance as needed. Job Leadership: Hold a monthly meeting with the Deck Supervisors and Management to go over performance reviews (GSR’s) of the aquatic staff. Discussion of items to address in Workshops and In-Services will also be held. Assist Management and Deck Supervisor Staff in conducting Workshops and In-Service training. Establishes a relationship with all new employees Conducts all the new hire training- aquatic based Floats in the water at least 1 shift a week to ensure quality standards are being met Works with the managers to establish training goals All golden teachers report to them, and training logs should be directly submitted to this person Job Type : Full-time (35-40 hours/week) Salary: $14.00 to $16.00 /hour Required education: High school or equivalent Required experience: 1 year in a leadership position Required license or certification: Shallow Water Lifeguarding

Source: http://www.juju.com/jad/000000009losds?partnerid=af0e5911314cbc501beebaca7889739d&exported=True&hosted_timestamp=0042a345f27ac5dc5c414f01701a3ccb511fd8fc0aa4eabab1fecf86793374f6


• Location: Baltimore

• Post ID: 23545648 baltimore
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