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Posted: Tuesday, September 19, 2017 5:18 PM

Requisition Number 17-2629 Post Date 9/6/2017 Title Academic Program Manager City Columbia State MD Description Company Summary : Founded in 2001, Connections Education is a leading provider of high-quality, highly accountable online education solutions for schools, school districts, and students in grades K-12. It serves families and schools with a variety of digital learning and online school solutions including Connections Academy, International Connections Academy, and Pearson Connexus. In 2017, Connections Education brings full-time online and blended school to 65,000 students across the US and abroad, and delivers online courses to over 340,000 students. In total, over 400,000 students in the US and 48 countries will receive online learning from Connections Education in 2017. Connections Education is based in Baltimore, Maryland and was named a "Top Workplace" by the Baltimore Sun for the third consecutive year and a 2013 "Best Place to Work" by Baltimore magazine. Regularly recognized for its outstanding curriculum and leadership, Connections Education is committed to expanding quality education through technology, and helping students achieve both academic and personal success. Connections Education is part of the global education company, Pearson.throughout the US and beyond, are already utilizing Connections Learning products and services. Position Summary : The Program Manager has accountability and responsibility for the effective operation of a portfolio of virtual school programs. This position works with management and educational leaders within the various virtual school programs to establish and maintain the various programs, ensuring outstanding academic and business outcomes. The program manager performs a variety of roles, including account liaison to our customer, issue resolution, business measurement and reporting, curriculum development, and other responsibilities. Responsibilities : Manage a portfolio of online and blended programs (approximately $1.2 million), serving as the lead point of accountability for the customer, including all program management and support; Ensure high quality communication with customer, all school staff, students and families to include development and implementation of any necessary training; Manage relationships with the various programs, and stay current on each customer's policies, procedures and legislation, including specific special education procedures, and graduation matriculation, etc; Manage the implementation of the online curriculum and program, school, or district operation protocols; Develop and review curriculum between the company and clients on specialized programs; Participate effectively, professionally and collaboratively on a team of Program Managers, Directors, and Program Specialists assigned to a specific Region; Support the development and administration of local, regional and state-wide initiatives; Assist teaching staff with implementing any program changes and/or new software application introductions; Interface with corporate departments and customers to ensure processes are in place for effective marketing efficient enrollment, placement, instruction, progress reporting of students, invoicing, sales, and accounting; Ensure effective customer communication tools are in place for site-based accounts to include student and Program Coordinator orientations and demonstrations, as well as status communications throughout the school year to include student progress reporting; Conduct end of program evaluation and continuous improvement planning; Ability to perform in a fast-paced environment where skills are challenged; and Additional duties as assigned. Requirements 3+ years in education or equivalent work experience Experience in client management Bachelor's degree required, Master's desired Experience using MS Office Suite with emphasis on Excel and ability to learn and use new software products Exceptional communication, analytical, organizational, and time management skills Flexibility in schedule is required to meet seasonal goals and deadlines Ability to work independently and meet deadlines Strong work ethic, ability to develop positive work atmosphere and motivate staff Ability to collaborate with team members to ensure student success Knowledge of and experience in education, specifically virtual schooling is preferred Administrative experience is preferred Prior customer service experience is preferred Teaching experience, particularly in an online environment, preferred Seasonal travel may be required Apply Online Send This Job to a Friend Openings Browse Open Jobs Search Open Jobs Edit Your Profile Submit Your Resume View Submitted Applications ul)" id="OurSiteHeader">Our Site What Is Connections Academy? Curriculum Success Find Out More Enroll ul)" id="ConnectionsAcademyHeader">Connections Academy Careers News About Us Contact Us ul)" id="HelpfulLinksHeader">Helpful Links Find A School School Log In Request Information Find an Event Email Signup FAQs ul)" id="OtherOfferingsHeader">Other Offerings International Connections Academy Nexus Academy Connections Learning Social Connections Academy Blog 1001 Fleet Street, 5th Floor Baltimore, MD 21202 1-800-382-6010 Connections Academy is a division of Connections Education LLC, which is accredited by AdvancED. Read About Our Accreditation Privacy Policy Terms of Use Nondiscrimination Policy Accessibility (C) 2015 Connections Education LLC. All rights reserved.


• Location: Baltimore

• Post ID: 26910762 baltimore is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017