search > Baltimore jobs > Baltimore customer service

Posted: Tuesday, March 7, 2017 7:10 PM

Interactive multichannel retailer is filling a position for a Virtual Inbound Customer Service Representation in Hernando County.Must be able to: Apply active listening skills, interject and paraphrase appropriately to best understand the customer's needs and wantsTake sales calls and offer required upsells making compelling offers, presenting appropriate alternatives when necessary, and asking for the saleDemonstrate passion and enthusiasm for customer care excellence, maintaining focus and positivity while resolving challenging or complex problemsRequired Skills:High school diploma or GED equivalentAbility to meet system requirementsStandard telephone service (analog landline) (727,813, 552, 352, 863, 941, 321, 386, or 407 area code) with a wired jack near your computerAbility to connect with the customer and bring excitement to the callStrong PC skills to include: internet, Microsoft Windows and Outlook


• Location: Baltimore

• Post ID: 19787968 baltimore is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017