search
backpage.com > Baltimore jobs > Baltimore customer service

Posted: Tuesday, March 14, 2017 7:03 PM

Job Description:/h3:
The Client Support Representative works on:site at our marketing and promotional events and provides support to the team at our corporate headquarters here in Baltimore, Maryland. We specialize in customer retention and customer acquisitions for our clientele. Our clients span across a wide variety of industries, home improvement, beauty and cosmetics, energy preservation and entertainment.
In this entry level role, the Client Support Representative will use their eagerness to learn and natural enthusiasm to assist the on:site marketing team with all tasks involved in developing and executing the companys overall marketing plan.
Responsibilities
Execute merchandising plans and operational functions to company standards
Participate in product/service knowledge training provided to on:site event teams on behalf of management
Execute merchandise presentation directives and standards to sales team members
Assist customers with any questions they may have in regards to featured client products/services at on:site events
Gain knowledge of marketing and branding strategy of all new clients the company acquires. Apply knowledge of the product and brand to develop customized marketing strategies for client on:site events.
Ensure highest level of customer service resulting in increased productivity and achieving sales goals
Build knowledge of the marketing systems implemented at each on:site event
Assist the event manager with any day to day administrative support as requires
In this role you will be the face of our company and we expect the highest level of professionalism possible. A self:motivated team player you may be just the person we are looking for. Team Work, Dependability, Apparent Motivation and Ethics are an integral part of all positions with Relentless.
Requirements
Leadership experience including the ability to prioritize workloads and meet deadlines in a fast paced environment
Strong problem solving skills with an understanding of the impact that the Client Services team has on the company
Demonstrates initiative and ability to work with minimal supervision
Utilize clear verbal and written communications skills
Suggest process improvements with continued attention to client and control guidelines
Qualified Candidates Should Possess
High school diploma or general education degree (GED); or a minimum of six months customer service, marketing or related experience
Ability to effectively present information to customer, clients and other employees
Possess basic mathematical skills
Possess basic computer and computer software skills
Ability good judgment in dealing with problem solving and carrying out directives
1:2 years relevant marketing, customer service experience preferred
Excellent written, oral, and listening communication skills
Ability to uphold highest level of confidentiality and professionalism
Ability to work in a multi:tasked environment
Company Description:/h3:
Here at Chrome Solutions Inc. we aim to provide quality, dynamic and modern marketing and lead generation solutions for our clients. We aim to out:perform the regular forms of advertising and use unique and innovative methods to ensure our clients get as wide a reach as possible.

Our Mission:
Our mission is not only to expand the market our clients can reach, but also to develop a new wave of entrepreneurs. We help our clients accelerate into new markets and offer innovative marketing and lead generation promotion techniques. Our campaigns prove to be effective, and we aim to ensure that our enthusiastic teams are able to work with as many industry clients as possible.

Source: https://www.tiptopjob.com/jobs/64772529_job.asp?source=backpage


• Location: Baltimore

• Post ID: 19977738 baltimore
baltimore.backpage.com is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017 backpage.com