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Posted: Saturday, September 2, 2017 3:29 AM

Job Description We are seeking a Client Liaison Customer Care to join our team You will be responsible for helping customers by providing product and service information Team based training sessions ensure that each person in our company has the opportunity to learn from our top representatives We promote growth from within and encourage our team to work together to reach client customer goals and improve skills Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience which fosters acquisition of quality customers and long term customer loyalty Responsibilities Provide information about the products and services Troubleshoot and resolve event issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Requirements Previous experience in customer service sales or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Desire to participate in professional development and take on new responsibilities Self motivated and comfortable working both independently and as part of a team


• Location: Baltimore

• Post ID: 26427927 baltimore is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017