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Posted: Tuesday, September 5, 2017 1:44 AM

Ref ID: 02000-0010057457Classification: Desktop SupportCompensation: $19.00 to $22.00 per hourRobert Half Technology is seeking a Desktop Support Analyst who is able to convey complicated technical information to non-technical users in a simple and concise format. This role is best suited for problem solvers who prefer to work in a challenging and positive environment. Located in the Columbia, Maryland, area, this Desktop Support Analyst role is long term temporary-to-fulltime in nature. Please apply by emailing your resume to [Click Here to Email Your Resume] Major responsibilities - Offer computer desktop support to local remote locations in accordance with established policies and procedures - Review equipment inventory and collaborate on potential purchases - Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals - Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Make certain the soundness of all electronic data records by following company quality standards - Pilot and see through technology implementation projects - Meet regularly and effectively with ticket submitters - Curate records of daily data communication transactions, issues and remedial actions taken or installation activities - Match hardware repairs with the appropriate vendors - Rectify computer problems, and suggest appropriate action/solutions- BA/BS degree in Computer Science or technical degree preferred - Experience with Microsoft Windows 7 in an Active Directory environment - Expertise in PC desktop/workstations - Adeptness in Microsoft Windows Server 2008 - Solid understanding of Microsoft Windows XP - Deep understanding of server - Foundational knowledge in Active Directory - 2+ years related experience - Ability to write reports, business correspondence, user instructions, and procedure manualsTechnology doesn't change the world. People do.As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person. Leader among IT staffing agenciesThe intersection of technology and people - it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call. We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2017 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


• Location: Baltimore

• Post ID: 26534472 baltimore is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017