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Posted: Tuesday, September 5, 2017 1:18 PM

Ref ID: 02000-0010050620Classification: Desktop SupportCompensation: $19.79 to $22.91 per hourRobert Half Technology is scouting out talented Desktop Support Analysts who are able to relay difficult technical information to non-technical users in an easily understandable and concise format. Problem solvers who enjoy working in a challenging and positive environment may do well in this position. This Desktop Support Analyst position, which is a long term temporary-to-fulltime opportunity, is located in the Baltimore, Maryland, area. How you will make an impact - Organize hardware repairs with the appropriate vendors - Oversee and accomplish technology implementation projects - Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Administer computer desktop support to local remote locations in accordance with established policies and procedures - Monitor equipment inventory and band together with others on potential purchases - Settle computer problems, and offer suggestions on appropriate action/solutions - Support records of daily data communication transactions, issues and remedial actions taken or installation activities - Interface regularly and effectively with ticket submitters - Verify the integrity of all electronic data records by following company quality standards - Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals- Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals - BA/BS degree in Computer Science or technical degree preferred - Experience with Microsoft Office - Solid understanding of Microsoft Windows 7 in an Active Directory environment - Deep understanding of Active Directory - Adeptness in Microsoft Office 365 - Microsoft Windows 8 experience - Foundational knowledge in hardware software installation - 2-4 years related experienceTechnology doesn't change the world. People do.As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person. Leader among IT staffing agenciesThe intersection of technology and people - it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call. We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2017 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


• Location: Baltimore

• Post ID: 26543972 baltimore is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017