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Posted: Saturday, March 10, 2018 1:49 AM

Job Description 13;

Supports store operations by maintaining office functions in a single location and may handle HP/Payroll and A/P functions. In addition to duties listed below, the Office Supervisor must be able to perform the functions defined for the Office Associate and have the ability to assist with the duties required of the Senior Office Manager as needed (see job descriptions).

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

:Handles customer problems or refers them to the appropriate employee or manager as needed
:Keeps up:to:date on company policies and ensures other office employees are aware of and understand any changes
:Responsible for training and scheduling of Office Associates to ensure the office is staffed properly at all times
:Responsible for ensuring the daily A/R is closed in a timely and accurate manner and that the original A/R paperwork is sent to Home Office (PC Level)
:Responsible for sending original HCS and GE Applications to HCS : Twice a month
:Reviews Customer Service Tickets : Daily
:Monitors Allowances for completion : Two to three times per week
:Keeps the Office Training Manual updated and communicates all changes to the staff
:Maintains office supplies and office machines
:Responsible for auditing Expected Deliveries in MSC and daily store reports at least twice a month
:Reviews the Delivery Inquiry for Exceptions, Requested Cancellations, the Merchandise Loan Log, and Layaway sales
:Audits the Merchandise Sample Check Out Book, all cash funds, Daily Paperwork including CPUs, CRTs, Invoices, Credit Applications, Closing Reports and Deposits, and Manual Green Tickets : Twice a month
:Requests and works the Credit Balance Report from the Audit Department : Once a month
:Works the Debit Balance Report when distributed by HCS
:May prepare the petty cash vouchers and petty cash reimbursement report for management approval
:May process AP functions: merchandise and expense invoices, RTVs, etc.
:May make or ensure bank deposits are made daily by management
:Keys employee sales
:Ensures tax exempt paperwork is sent to the Home Office as necessary : 1st of every month
:May supervise the backroom transfer process and may be involved with the daily merchandise scanning on and off of the delivery trucks
:May assist the Branch Manager by performing all duties related to HR and payroll including but not limited to: handling Handle all personnel records in regard to hiring, status changes and terminations, processing bi:weekly and sales payroll, answering questions regarding employee benefits, and new employee orientations,
:File workers compensation claims, public liability, and vehicle accident reports
:Updates and approves Datamatics time for hourly associates. Prints timesheets and obtains associates signatures as needed.
:Assists with hiring, performance reviews and discipline for all Office Associates
:Responsible for all new employee orientations
:Responsible for distributing all information from the Home Office regarding payroll, benefits and company policies
:Various clerical duties to include answering incoming calls, filing, typing, etc. 13;
Job Requirements 13;

Education and/or Experience

High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.

Other Qualifications

One year experience in office environment preferred
Microsoft Word and Excel experience preferred
Strong math skills
Excellent communication and customer service skills
Ability to multi:task
Highly organized
Must be able to follow oral and written instructions
Must be able to work independently while using discretion

Physical Demands

The physical demands described here are representative of those that must be met by an employee to s


• Location: Baltimore, Towson

• Post ID: 31015017 baltimore is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018