Posted: Thursday, May 11, 2017 3:01 PM
Principal Accountabilities of the PositionTo answer telephones, greet visitors, administer skills evaluations, monitor office appearance, and participate in achieving the overall goals of the office.Essential FunctionsReceives and Processes Inbound Telephone Communications Answers the telephone in a prompt and courteous manner. Determines nature of caller's business and directs the call to appropriate person. Records accurate and complete telephone messages and promptly relays them to the intended person. Greets and Processes All Applicants and Visitors Greets and welcomes all visitors and applicants in a consistently friendly and professional manner. Determines nature of the individual's visit and advises appropriate person. Dispenses employment application and other relevant documents to applicants. Directs applicant flow within the office and maintains appropriate documentation. Administers skills evaluations and reviews for completion, providing instruction and encouragement. Provides answers to routine inquiries as appropriate. Maintains confidentiality of all processed documents. Provides Office Clerical Support Types correspondence and other materials. Enters personal data from Employment Application into applicant's computer record. Prepares mailings and updates mailing lists. Files inactive job orders, applications, and other documents. Maintains files, records, and reports as directed. Collects time cards and distributes paychecks. Other Duties Ensures the adequacy of all office supplies and forms. Maintains an orderly office appearance. Performs other related duties as necessary and assigned. Supervisor ResponsibilityThis position has no supervisory responsibility.Working Conditions and Physical Requirements All activities are conducted within a typical, well-lit, environmentally controlled office setting. Must be able to work effectively under the daily stress of multiple, time-sensitive activities. Minimum EducationHigh school diploma, general equivalency diploma (GED), or equivalent combination of education and experience.Knowledge and Skills Must have the ability to read and comprehend various employment-related documents and materials. Must have the ability to perform the basic math functions of addition, subtraction, multiplication, and division. Must have basic computer skills and the ability to operate accurately and quickly the telephone system, fax machines, and other standard office equipment. Must be able to work with a wide range of personalities in a courteous, effective, and professional manner. Must be able to work with minimal supervision. May be required to learn message relay services for the hearing impaired.
• Location: Baltimore
• Post ID: 22014623 baltimore