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Posted: Saturday, January 6, 2018 1:38 PM

General Summary Assist with front office duties – answer phones, order office supplies, and prepare weekly Turner Rooms schedules and monthly invoices. Duties & Responsibilities Responsible for answering activity information lines. as well as back up to other office lines (there are 15 telephone lines) Respond to telephone inquiries on the multi-line telephone, using good judgment to screen calls and respond intelligently to routine and non-routine inquiries regarding CME programs Maintain a professional manner to callers who are Johns Hopkins’ faculty, staff, student and medical professionals internationally Open mail, separate registrations forms by activity and deliver to CRRC, Customer Relations and Registration Center. Distribute staff mail into appropriate mail boxes Assist with preparing the weekly Turner schedule for distribution to various contact individuals such as facilities management, banquet services, AV Prepare and send monthly Turner rental invoices. Maintain process for follow-up of payment received Answer all emails from office primary email account – cmenet. Follow-up with appropriate staff as needed Prepare activity folders for live and enduring materials activities as they are approved Order supplies for Turner Building Mother Room Prepare reimbursement reports as needed Have knowledge of computers, including Word for Windows, Outlook and Excel, duplicating, fax and postage machines Have knowledge of the Johns Hopkins tuition remission policies and procedures – through appropriate training Insert name badges in plastic holders and place on name boards or pack for off-site courses. Assist with registration set-up, when necessary Prepare monthly complimentary announcements for all activities in various CME magazines Maintain Brochure binder, communicating and collecting information from coordinators Maintain inventory of supplies for office and conferences. Store supplies as received Order office supplies and do a comparison analysis with outside vendors for cost Receive special delivery packages from Federal Express, local messenger services, Homewood, etc Maintain the log for packages received and inform appropriate recipient(s) Maintain brochure rack in Turner Concourse, replenishing with updated cme CME activity information on a weekly basis Maintain office staff listings, to include office and home contact information Hand deliveries, when necessary Receive visitors in office, assist with inquiries and/or directing to appropriate staff’s office. There are 3030 office staff Collect and maintain in binder, Activity Report for all CME conferences. Follow-up with coordinator when not submitted. Retrieve information from JHU CloudCME database to confirm receipt of registration, acknowledge receipt of other course information, etc Follow-up on missing information on registrations when received, such as incomplete tuition remission forms Follow-up on identification of checks received without clear earmark Serve as kBack-up key operator and liaison with service representatives for postage machine, duplicator and other office equipment. Retrieve dollar amount of postage used daily; lock and secure operating key for postage meter Assist in setting up and closing a registration desk, when necessary Assist at conference registration on-site and at local hotels, when necessary Must be able to handle multiple priorities successfully Must be able to handle difficult situations when dealing with faculty, staff, students and the general public in a professional manner Maintain upkeep of Turner storage areas – Turner 40 and Turner 67 Duplication as required Assist with other responsibilities as delegated Qualifications High school diploma or GED required, and a minimum of two years related experience. Additional education may be substituted for experience, to the extent of JHU equivalency formula. JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Preferred Qualifications 2 years of college Special knowledge, skills, and abilities Excellent oral, written, interpersonal and customer service skills. Ability to handle multiple priorities successfully in a busy office. Ability to handle difficult situations in dealing with faculty, staff, students, and general public in a professional manner. Must be reliable and able to function well in a cooperative team setting. Technical qualifications or specialized certifications Computer literate (Word, Excel, Outlook) accurate typing Any specific physical requirements for the job Able to lift 20 lbs. Classified title: CME Assistant Role/Level/Range: ATO/02/OD Starting Salary Range: $14.81 - $20.38 p/hr. Employee group: Fulltime Schedule (hours/days): Monday-Friday 8:30-5:00 40 hrs. Employee subgroup: Non-exempt Department name: Office of Continuing Medical Education Work Location: 720 Rutland Ave – Turner 20 Personnel area (School): SOM The successful candidate(s) for this position will be subject to a pre-employment background check. If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly. During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office. Equal Opportunity EmployerNote: Job Postings are updated daily and remain online until filled. EEO is the LawLearn more:https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdfImportant legal informationhttp://hrnt.jhu.edu/legal.cfm Facility School of Medicine - East Baltimore Campus Personnel Area School of Medicine

For more details: https://jobs-search.org/administration/cme-assistant-wanted-in-baltimore_i14136

Company: Johns Hopkins University
Email: jhurecruitment@jhu.edu

• Location: Baltimore

• Post ID: 29855247 baltimore
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