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Posted: Saturday, March 3, 2018 6:12 PM

Salary Information

Weekly Rate: $601.50 - $1512.50


Tests, analyzes and interprets data for trouble shooting in switching equipment, computer systems, data networks and associated peripherals. Operates and maintains various switching, data network and computer processing equipment. Installs, updates, accepts, tests, and initializes systems and equipment. Monitors switching equipment, computer systems, and data networks. Responsible for maintaining accurate and complete records and taking any corrective action as needed.

The Central Office Technician may also be assigned power related duties as a primary responsibility. Power related duties include but are not limited to: troubleshooting, all preventative maintenance, and repair of power systems/equipment. Serves as first responder during natural disasters or any other threat to network security.


Duties may include, but are not limited to, the following:

A. Operating and maintaining all types, including legacy systems as well as next generation technologies, of local and toll switching equipment, data network equipment, computer processing equipment and associated peripherals. Assisting with or performing system and equipment installations, acceptance testing and initialization.
B. Performing and verifying generic upgrades, system reconfigurations, F.C.O.'s hardware changes and system relocations.
C. Assigning cable pairs and installing interfaces to ports, and associated computer equipment.
D. Performing daily backups and routine monitoring of switches, computer systems and data networks.
E. Monitoring switching equipment computer systems, networks to ensure they are operating at optimal levels. Corrective action taken as needed.
F. Tracking, analyzing, and reviewing system alarms, logs, trouble reports, traffic measurement reports, etc. Corrective action taken as needed.
G. Performing tests, analyzing data and interpreting manuals and wiring diagrams to locate and clear trouble conditions in switching equipment, computer systems, data networks and associated peripherals.
H. Performing coordination and testing functions associated with the services provisioning activities.
I. Extracting routine system and customer reports as required.
J. Planning jobs and determining materials, tools, force, to complete tasks. Developing schedules for completing tasks. Adjusting priorities and informing work team when problems arise.
K. Gathering information required for projects or assignments. Researching relevant sources to ensure that information is current and relevant. Carefully reading forms, diagrams and other documents.
L. Maintaining accurate and complete records. Preparing and updating logs, records and files regularly.
M. Working with field technicians that utilize complex testing devices such as protocol analyzers, transmission measuring sets, etc., while trouble shooting and installing services.
N. Analyzing and verifying switching or operational support systems software including translations.
O. Accessing and operating of operational support system software and hardware including systems used for specific customer contracts, such as federal contracts.
P. Works inside an open office environment at a computer terminal for extended periods of time, and modifies/analyzes some software programs. May be required to travel and work in various buildings.
Q. May be required to perform LAN/WAN administration.
R. May be required to run cables for coax, IO ports on systems and perform power cabling.
S. Analyze and investigate switch AMA usage errors. Document trouble ticket and refer to correct organization for resolution.
T. Actively participates in deployment and general maintenance of inventory systems and associated equipment.
U. Contacting customers, external and/or internal may be required.
V. Power related duties include but are not limited to: troubleshooting, all preventive maintenance, and repair of DC Power plant, turbines, diesel and gasoline engines, including fuel system, engine tanks, automatic transfer switches, and associated alarming mechanisms.
W. Power related duties - required to work in and around high voltage areas and will be required to wear appropriate safety equipment.
X. May work where temperature varies from room to room with continuous machine noise or high noise levels. May work outdoors in all weather conditions.
Y. May be required to perform additional duties and tasks as required by the Company.


A. Tests– Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy.
B. Must meet safety-related requirements including but not limited to those standards of safety imposed by OSHA, state agencies, manufacturers and/or the company.
C. May require the normal medical authorized health evaluation where appropriate.
D. Must be able to perform physical requirements of the job, with or without a reasonable accommodation, including, but not limited to, perceiving differences in wire cable colors, moving and/or lifting up to a minimum of 40 pounds (100 pounds for power responsibilities), climbing ladders and working aloft using tools, meters and other test equipment. Must be able to work in cramped spaces, with minimal lighting when power fails, and areas where temperature exceeds 85 degrees or under 32 degrees.
E. Security background investigation may be required.
F. Where driving is required, a valid state driver's license with a satisfactory driving record. Must have ability to drive vehicle with manual gearshift.
G. Must be available to work scheduled tours designated by the Collective Bargaining Agreement and/or the needs of the business. Associates may be required to work evenings, weekends, holidays, and overtime as the needs of the business necessitate. Non-scheduled days will be required as needs of the business necessitate.

Required Skills & Experience

Repair & Maint of Diesel Engns AC/DC Power Mobile Power Generating U

Desired Skills & Experience

ASE Diesel Certified Mechanic Electrician's License

Additional Information

The hours of operation for this facility are from 12:00 AM - 11:59 PM, Monday through Sunday, 365 days per year. Work tours will be on a rotational schedule and may include days, evenings, nights, weekends and holidays as needed by the business. Overtime may be required as needed by the business as well.

Test(s) Required

Verizon Job Fit Test B
Network Systems Assessment
Structured Interview SI

Test Preview

Test Previews

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

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• Location: Baltimore

• Post ID: 30920717 baltimore
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