Posted: Sunday, September 3, 2017 12:47 PM
This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. We are a nationally recognized leader in EMR and technology with an excellent clinical support team and a dynamic leadership. The position of Self Pay Collections Specialists is responsible for the full cycle pursuit of investigating and resolving open invoices and credits related to self:pay patient responsibility encounters. This position will conduct extensive research in multiple software platforms to resolve outstanding balances in accounts receivable for self:pay balances. The hours for this position are from 11:00am to 7:30pm.Identify and prioritize outstanding balances based on Aging buckets assigned for collections.Research and resolve open invoices and credits by utilizing company software and tools.Recognize and communicate trends in problematic accounts related to payers or specific patient accounts to management.Work all monthly:predetermined balances through adjudication and resolution for the patient portion.Document all efforts to resolve balances utilizing designated software and reports.Build and maintain effective relationships with team members and representatives of commercial and state payers relevant to your open balances.Review patient statement count, utilize collection letters, and or additional efforts as needed related to software, and documentation to patient account for collection.Promptly reply to inquiries made by employees regarding your assignments. High school diploma is required.Undergraduate Degree Preferred.Medical collections experience Preferred.Customer service experience Preferred.Experience in Ophthalmology and NextGen (NG) is Turn We Will Provide:Benefits to full time team members that include. comprehensive medical, dental and optical coverage, 401K and short and long term pany paid life insurance.Paid holidays and generous paid time off.Paid parking.Team oriented working environment where you are heard and respected.Clear career ladder opportunities.
• Location: Baltimore, Towson
• Post ID: 26437442 baltimore